trustdice Terms and Conditions

These terms and conditions ("Terms") apply to the use of the trustdice platform (https://trustdice.lat) and all its associated services. By accessing the trustdice platform, creating an account, or using any service, you are deemed to have fully agreed to these Terms.

trustdice operates a safe and reliable online gaming platform for users in Bangladesh. Our terms and conditions may be updated from time to time. Continuing to use the platform after any changes means you have accepted the updated terms.

In these terms, "trustdice", "we", and "our" refer to the organization that operates the trustdice platform. "You", "user", and "member" refer to any individual registered on or using the platform.

1.1 Scope of Terms

• These terms apply to all gaming services, bonus offers, payment services, and customer support provided by trustdice.
• The trustdice Privacy Policy forms an inseparable part of these terms and is equally binding.
• The trustdice Responsible Gaming Policy applies as a complement to these terms.
• The specific terms of any promotion apply alongside these general terms.

1.2 Language and Interpretation

These terms are written in Bengali and will be interpreted in accordance with the laws of Bangladesh. In the event of any ambiguity, trustdice's decision will be considered final, provided that decision is reasonable and fair.

2.1 Eligibility Requirements

To open an account and use the services at trustdice, you must meet the following conditions:

• You must be at least 21 (twenty-one) years of age.
• You must register your account with accurate and truthful information.
• Each individual may operate only one account.
• Your account may not be operated on behalf of or in the name of any third party.
• Opening a new account is prohibited if any previous trustdice account of yours has been banned or permanently closed.

2.2 Registration Process

All information provided at registration — name, date of birth, phone number, and payment details — must be accurate and up to date. trustdice reserves the right to cancel any account at any time if false information is found, and in such cases any outstanding funds may be forfeited.

trustdice may request additional documents for identity verification at any time. Withdrawals may be placed on hold until verification is complete.

Maintaining the security of your trustdice account is entirely your responsibility. Keep your password, login details, and other security-related information confidential and do not share them with any third party.

3.1 User Responsibilities

• Keep your login credentials secure and change your password regularly.
• Do not allow any other person to use your account.
• Report any suspicious activity on your account to our support team immediately.
• Always log out after using a public computer or shared device.

3.2 trustdice's Responsibilities

trustdice is committed to keeping your information secure using SSL encryption and other security measures. However, trustdice will not be held responsible for any security breach resulting from your own negligence.

trustdice provides deposit and withdrawal services through popular mobile banking services in Bangladesh. All transactions are completed in Bangladeshi Taka (৳ / BDT).

4.1 Deposit Policy

• Once a deposit is confirmed, it is generally credited to your account within a few minutes.
• The minimum deposit amount for each payment method is ৳100.
• Deposits must be made only from a payment method registered in your own name.
• Using a third-party payment method is strictly prohibited and may result in account cancellation.

4.2 Withdrawal Policy

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally processed within 5 to 30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Wagering requirements must be met before withdrawing from bonus funds.

trustdice provides various types of bonuses and promotional offers. Each offer has its own specific terms and conditions that must be fulfilled.

5.1 Welcome Bonus

5.2 Wagering Requirements

• The wagering requirement for the welcome bonus is 20 times (20x).
• Withdrawals from bonus funds are not permitted until the wagering requirements have been met.
• Wagering contributions may vary by game — details will be listed on each promotion's page.
• A specific time limit may apply for meeting wagering requirements.

5.3 General Bonus Policy

• Each user may use each promotional offer only once.
• Opening multiple accounts to take advantage of bonuses is prohibited.
• trustdice reserves the right to modify or cancel any bonus offer at any time.
• Bonuses obtained by exploiting obvious errors or technical glitches will be cancelled.

All games available on the trustdice platform are operated fairly and transparently. We continuously monitor our systems to ensure fair play.

6.1 Gaming Restrictions

• Each game has its own betting limits, which are displayed in the game interface.
• Bets on games interrupted due to system issues will be cancelled and funds returned.
• If a game disconnects due to network issues, the outcome of that round will be determined based on server logs.

6.2 Finality of Game Results

All game results are final and irreversible unless a technical error is proven. In the event of any dispute over results, server logs will be treated as the authoritative record.

6.3 Responsible Gaming

trustdice believes in responsible gaming. We encourage you to set your own budget and enjoy games within your limits. If you experience gaming-related problems, please read our Responsible Gaming page.

7.1 Fraudulent Activities

• Any form of fraud, hacking, or system manipulation.
• Operating multiple accounts for the purpose of abusing bonuses.
• Gaining unfair advantage through collusion betting or group betting.
• Playing games using automated bots or software.

7.2 Legal Violations

• Money laundering or conducting transactions using illegal funds.
• Creating accounts for minors or helping them play games.
• Collecting or misusing another user's personal information.
• Unauthorized use of trustdice's intellectual property or brand materials.

trustdice strives to provide its services at the highest standard. However, trustdice's liability will be limited in the following circumstances:

8.1 Uncontrollable Circumstances

• Internet disconnection or network issues.
• Delays or failures by third-party payment providers.
• Natural disasters or force majeure situations.
• Service disruption due to government directives.

8.2 Technical Limitations

The service may be temporarily disrupted due to server maintenance, software updates, or unexpected technical issues. In such situations, trustdice will work to resolve the problem as quickly as possible.

Protecting your personal information is our top priority. We use SSL encryption and modern cybersecurity methods to keep your data secure.

9.1 Data Collection

trustdice collects only the information necessary to provide and improve its services. Your information will never be sold to third parties. Read our Privacy Policy for more details.

9.2 Cookies Policy

We use cookies to improve the functionality of the platform. By using the platform, you agree to this cookies policy. You can manage cookies from your browser settings.

10.1 Closure at User's Request

You may request to close your trustdice account at any time. Please withdraw all available funds before making the request. Account closure requests can be submitted via live chat or email.

10.2 Suspension or Closure by trustdice

trustdice reserves the right to suspend or permanently close an account for the following reasons:

• Violation of any clause of these terms and conditions.
• Providing false information or identity fraud.
• Suspicion of fraudulent activity or system manipulation.
• Suspicion of money laundering or legal directives.
• Self-requested exclusion under the responsible gaming policy.

We believe that any dispute with users can be resolved amicably. If you have a complaint, please contact our support team first.

11.1 Dispute Resolution Process

11.2 Final Decision

If a dispute remains unresolved after all steps have been followed, the decision of trustdice's management board will be considered final. We are always committed to a fair and transparent resolution.

trustdice reserves the right to amend these terms and conditions at any time. In the event of changes, we will follow the steps below:

• The revised terms and conditions will be published on this page and the "Last Updated" date will be changed.
• For significant changes, a notice may be sent to the registered email address.
• If you continue to use the platform after any changes, you will be considered to have accepted the new terms and conditions.

12.1 Severability

If any clause of these terms and conditions is found to be legally unenforceable, that clause will be removed and the remaining terms and conditions will remain fully in effect.

12.2 Contact

If you have any questions about these terms and conditions, please contact us:

• Live Chat: Bengali support available 24/7
• Email: [email protected]